< Back to results

Contractor Social Management approach

  • Health and safety
  • Land-use planning
  • Permitting processes / policy integration
  • Reporting official statistics
  • Socio-economic and environmental impact assessments

Challenge the practice is addressing: 4B Contractor Social Management is the second chapter of the AngloAmerican Social Way Toolbox’s Impact and Risk Prevention and Management section. The aim of this section is to give guidance on how to identify, control, address and mitigate potential negative impacts on local communities caused by contractor activities.

Concrete practice to achieve the expected goal: This section gives guidance on how to implement the Group Contractor Performance Management Standard. The guidance is divided into five steps: 1) Define and plan, 2) Sourcing and contracting, 3) Pre-commencement, 4) Contract execution and performance management, and 5) Close-out. The toolkit also provides a Sample Table of Contents for a Contractor Social Management Plan (CSMP).

Expected impact/goal of the practice: The aim of the practice is to provide concrete guidelines on how to plan, develop and implement a holistic contractor social management strategy to manage negative impacts on local communities and other stakeholders across the mine life cycle.

Who is the target user group of the practice/intervention or implementing the practice/intervention? Mining companies, primarily the departments of Social Performance, Supply Chain, Legal, Human Resources, Security, Safety and Sustainable Development (S&SD), and the designated contractor representative.

AngloAmerican, Social Way Toolbox - 4B: Contractor Social Management
Data item type
Practice base
Practice type
Learning relevance
Unspecified (universally applicable)
Extractive life-cycle
Pre-exploration (land-use planning)
Pre-exploitation / development stage (e.g. feasibility study)
Exploitation phase
Post-exploitation phase (i.e. rehabilitation)
Sustainability scope
Planning beyond the mine life
Ethical practices
Human rights
Diversity, inclusion & anti-discrimination
Holistic management and continuous learning
System change potential
manage/reduce negative impacts on local communities and other stakeholders